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RepairCenter

Complete Collision Repair Management Solution

Our auto body management software, Mitchell RepairCenter, is designed to meet your operational goals while providing unparalleled insight into your business, your repairs and your customers.

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Simplify Bookkeeping & Collision Repair Operations

Mitchell RepairCenter鈥檚 powerful business management capabilities not only allow you to track your work processes, they also deliver insight into your financial performance鈥攅mpowering you to make informed business decisions. Featuring integration with the top accounting software along with the ability to track sales opportunities, uncover repair job inefficiencies and more, Mitchell RepairCenter can help you improve shop performance.

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Efficiently Track Repairs & Monitor Cycle Time

Nothing is more important than returning your customers, and their vehicles, to the road safely. With our collision repair shop management solution, you can oversee the entire repair process, from estimating to blueprinting and scheduling to documentation. Plus, you鈥檒l have greater visibility into cycle time so that you can deliver on customer and carrier expectations for fast, efficient service and precise repair work.

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Create the Customer Experience That Gives Your Shop a Competitive Edge

Your business depends on exceeding customer expectations at every stage of the repair. Mitchell鈥檚 auto body shop management software makes this easier by incorporating vehicle owner engagement tools that allow you to easily analyze satisfaction and build loyalty鈥攌eeping customers coming back year after year.

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Customize Your Body Shop Management Software

Whether you want to improve repair processes or track performance, our auto body shop management solutions work the way you do. Choose from integrated packages or different individual modules to achieve your business objectives.

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Included ModulesQuickStart PartsQuickStart Basic AccountingEssentialsProfessionalPremier

Repair Orders
(Estimate Conversion Compatibility with All Major Estimating Systems)

  • Create virtual job files where critical information is accessible.
  • View and prioritize job overview information, including labor totals, job costs and payments.
 
 
 
 
 

Online Repair Status

  • Keep customers updated using text messages and email
  • Send vehicle progress alerts to primary contacts
  • Email vehicle owners information on repair status, job progress, expected delivery date and more
  • Use the auto-trigger option when there is a vehicle department change during the repair
 
 
 
 
 
Hub
 
 
 
 
 

TechAdvisor鈩 Repair Procedures for Ford, Chrysler, GM

  • Access detailed OEM repair procedures and vehicle information spanning more than 30 years
  • Get comprehensive parts and labor information with Mitchell-authored parts and labor guides
 
 
 
 
 

Parts Management

  • Integrate OEConnection Parts Management modules directly into Mitchell RepairCenter.
  • Implement the CollisionLink online parts ordering system for greater efficiency.
  • Access virtually every vehicle make and model inside of Mitchell RepairCenter.
 
Optional
 
 
 

Parts & Labor Scrubbers

  • Manage repairs by reclassifying parts and labor data according to your business needs
  • Process and complete repairs that are classified differently in estimating systems
Optional
 
 
 
 

Accounting Interfaces

  • Integrate accounting software packages including QuickBooks, QuickBooks Online and BusinessWorks
  • Get fast, accurate data transfer with our Mitchell RepairCenter Accounting Interface (standard)
Optional
 
 
 
 

Accounts Receivable Payments Management

  • Track customer and insurer payment amounts for each repair order in a secure, hosted environment with Mitchell RepairCenter Payments
  • Confirm all estimate payment responsibilities
  • Certify amounts paid and dates received
OptionalOptional
 
 
 

Job Costing

  • Break down job cost data and identify inefficiencies
  • Improve under-performing areas of your business
  • Meet target profit percentages
  • Print summary reports for review with your staff
  • Organize costs by department and calculate net profits and break-even points
OptionalOptional
 
 
 

Opportunity Management

  • Track, manage and close sales opportunities with Mitchell RepairCenter鈥檚 Opportunity Management module
  • Document customer contact information
  • Identify and follow up on walk-in customers
  • Organize information to relay to vehicle owners
OptionalOptional
 
 
 

Labor Management & Reporting

  • Increase technician awareness with our standard Labor Management module
  • Track and assign labor for increased workflow consistency
  • Print and share work orders with staff and technicians
  • Place labor by type or operation
OptionalOptional
 
 
 

Production Management

  • Optimize work processes with the Mitchell RepairCenter Production Management module
  • Track repair progress per vehicle in each department
  • Maximize the number of jobs completed daily
  • Share production schedules to prioritize jobs
  • Manage vehicle location and key dates from any mobile device (Attachment & Mobile Capabilities Module required)
OptionalOptional
 
 
 

Attachments & Mobile Capabilities

  • Expedite repair cycles and boost efficiency by using Mitchell RepairCenter Attachments and Mobile Capabilities to document repair orders
  • Attach photos, PDFs, text documents, videos, audio files and invoices to any repair order
  • Upload attachments directly to RepairCenter Jobs from your mobile device
OptionalOptionalOptional
 
 

Task Management

  • Identify, assess and assign tasks and activities
OptionalOptionalOptional
 
 

Repair Scheduling

  • View repair scheduling by shop capacity and parts lead time for different vehicle makes and calculate estimated delivery time for each automobile
  • Use Standard Scheduler for all new repair orders scheduled, based on shop capacity and parts lead time
  • Manage repair shops running on multiple shifts with Multiple Scheduler
  • Use Fastlane Scheduler for scheduling small jobs
OptionalOptionalOptional
 
 

Analytics Standard

  • Track target profit percentages and make informed decisions with the standard Mitchell RepairCenter Analytics module
  • Make strategic business decisions based on proven sales, profitability and capacity
  • Verify daily work hour averages
  • Identify jobs falling under target profit percentages
OptionalOptionalOptional
 
 

Analytics Premium

In addition to Business Analytics, get more insight into Cycle Time reporting.
OptionalOptionalOptionalOptional
 

Parts Management with OEConnection Interface

  • Integrate OEConnection Parts Management modules directly into Mitchell RepairCenter
  • Implement the CollisionLink online parts ordering system for greater efficiency
  • Access virtually every vehicle make and model inside of Mitchell RepairCenter
OptionalOptionalOptionalOptional
 

Shop Clock

  • Track technician repairs, work orders and hours with the Mitchell RepairCenter Shop Clock Module
  • Get exact labor time counts for payroll and job costing
  • Provide instant access to the latest repair reference data and procedures for all technician jobs
OptionalOptionalOptionalOptional
 

Estimate Rules Analyzer

  • Ensure estimates are correct and complete with Mitchell RepairCenter Estimate Rules Analyzer
  • Scan estimates for inaccuracies by comparing them against pre-set criteria
  • Identify out-of-compliance items that need review automatically before committing the estimate
OptionalOptionalOptionalOptional
 

Mitchell Diagnostics Reporting Integrations

  • Integrate reporting from Mitchell Diagnostics 糖心vlog with Mitchell RepairCenter.
OptionalOptionalOptionalOptionalOptional

TechAdvisor (OEM Repair Procedures & Dimensions & TechAdvisor Parts & Labor Guides)

  • Access detailed鈥疧EM repair procedures鈥痑nd vehicle information spanning more than 30 years
  • Get comprehensive parts and labor information with Mitchell-authored parts and labor guides
OptionalOptionalOptionalOptionalOptional

Dealer Management System Interfaces

  • Get seamless, bi-directional integration with your Dealer Management System (DMS)
  • Save time, reduce errors and bypass manual data entry for vehicle, customer and Repair Order (RO) information within Mitchell RepairCenter and your DMS
  • Automate RO and vehicle data transfers from Mitchell RepairCenter to either your ADP or Reynolds & Reynolds DMS
  • View updates to customer contact or payment information
  • Provide accurate reports on revenues generated by profitable collision repair departments
  • Position yourself for greater scalability by increasing repair facility efficiency
OptionalOptionalOptionalOptionalOptional

Multi-Site Capabilities

  • Get critical analytics from your desktop
  • View all shops clearly to analyze each unit's performance, production status and accounting numbers
  • Access corporate analytics to drill down into single shop data or take broader operational views
OptionalOptionalOptionalOptionalOptional

ToolStore

  • Access leading third-party body shop applications from within Mitchell RepairCenter
  • Connect quickly to auto body shop tools, management software and more through our integrated partner network
OptionalOptionalOptionalOptionalOptional

Customer Engagement Tools

  • Get accurate, impartial customer satisfaction data and customized, dynamic reporting tools
  • Improve customer experiences while building customer satisfaction and brand loyalty
  • View customer survey data and make informed decisions
  • Grow your business through stronger referrals
OptionalOptionalOptionalOptionalOptional

Estimating

  • Automate estimate imports from all major estimating systems
Add-OnAdd-OnAdd-OnAdd-OnAdd-On

Resources
 

   

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Software

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